Refund policy

Return & Refund Policy — Lucky June Jewelry
Last Updated: November 21, 2025

Thank you for shopping at Lucky June Jewelry. We want you to love your purchase. If something isn’t right, we’re here to help.

1. Returns
We accept returns within 30 days of delivery.

To be eligible for a return, your item must:
- Be unworn and unused
- Be in the same condition that you received it
- Include the original packaging
- Show no signs of wear, damage, or alteration

To start a return, email us at support@luckyjunejewelry.com with your order number.

2. Items That Cannot Be Returned
The following items are final sale and cannot be returned:
- Earrings
- Sale or clearance items

3. Exchanges
We accept exchanges for items of equal value if the product is in stock. To request an exchange, contact us at support@luckyjunejewelry.com.

4. Refunds
Once we receive and inspect your return, we will notify you of approval or rejection.

If approved:
- Refunds are issued to your original payment method.
- Shipping costs are non-refundable.
- Please allow 3–10 business days for your bank to process the refund.

If the return is not approved, we will reach out with next steps.

5. Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or incorrect, email us within 48 hours with:
- Your order number
- A description of the issue
- Photos of the item and packaging

We will replace the item or issue a refund at no cost to you.

6. Return Shipping
Customers are responsible for return shipping costs unless the item was damaged or incorrect.
We recommend using a trackable shipping service, as we are not responsible for lost return packages.

7. Order Cancellations
Orders may be canceled within 24 hours of purchase if they have not shipped. After shipment, the order must follow the return process.

8. Contact Us
If you have questions about returns or refunds, contact us at:

Lucky June Jewelry
Email: support@luckyjunejewelry.com